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About us

We're delighted that you're visiting Cuckoo-Palace and would like to find out more about us.

Even on the internet there are real specialist shops that offer quality advice and a wide range of products. At Cuckoo-palace we're a well-trained team and we make sure that you can buy your original Black Forest Clock online easily and reliably.

The Erzgebirge-Palace Team

We're proud of our extensive product range, which includes quality clocks from the biggest names in the Black Forest. As a promoter of German craftsmanship, we place great emphasis on working closely with artisans. We are a member of the VdS (Black Forest Clock Association).

The clocks shown on our website are optimally displayed in our own photo studio, so that you can get a clear idea how they look like.


Orders received are despatched immediately by our stock and despatch team. As you can see from the markings in the shop, most clocks are in stock and can be despatched immediately. Products that are not in stock are clearly marked with an estimated delivery date. We pack our high quality timepieces with the utmost care to ensure that they arrive safely to you, wherever in the world the parcel is destined.

If you have any questions before, during or after your order, our customer service team will be happy to help you by phone or e-mail during office hours. We guarantee a rapid response and careful handling of all your queries.

You can rest assured that we won't leave you alone with your questions. Our team takes care of everything that's important when buying a clock, with friendliness and competence.

Your Cuckoo Palace Team