About the Cuckoo-Palace

We are very happy that you are visiting the Cuckoo Palace and would like to find out more about us.

Genuine specialty stores can be found on the internet as well - stores which provide a great selection and are happy to answer your questions and assist you in making your choices. We at Cuckoo Palace are a well-trained team and ensure that you can buy your original Black Forest clock online very easily and reliably.

The Erzgebirge-Palace Team

We are proud of the large range of products we offer, including high-quality clocks from the most well-known producers in the Black Forest. As supporters of hand-made German artisanal products, it is very important to us to work closely together with the companies producing these products. We are a member of the Black Forest Clock Association.

The clocks are placed in the perfect setting in our own photo studio to give you an impression that is as specific and detailed as possible.


Our warehouse and shipping team ensures that the orders we receive are quickly on their way to you. As you can tell from the designations in the shop, most of the clocks are in stock and can therefore be directly shipped. Products not in stock are clearly designated with the expected shipping date. We pack these high-quality products extremely painstakingly, so that they can be transported safely to you, no matter where in the world your package is headed.

Our customer service team is available to you by phone or email during our business hours for any questions you may have before, during and after ordering. We guarantee fast reactions and thorough handling of all of your requests and concerns. You can be sure that we will not leave you on your own with your questions. Our team takes care of everything that is important to you in your selection and purchase of a clock in a friendly and knowledgeable manner.

You can also find a small selection of our most popular clocks at our local store in Mainz.

Many satisfied customers are already familiar with and appreciate our reliable service. You can get an idea of this by taking a look at our reviews on the independent ratings portal Trusted Shops. With us your online purchase of clocks from the Black Forest is in very good hands. We would be pleased if you would put your trust in us.

Your Cuckoo-Palace Team

Cuckoo-Palace is rated 4.9 out of 5 Stars based on 3055 opinions. Hauptstr. 17-19/Geb. 6305, Mainz, RP, Germany

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